Cheap Fitness Exercise Equipment

Oct 04 2008

Sole E35 Elliptical Trainer (2008 Model)

Posted by: Best Exercise Equipment in Elliptical Trainer

Sole E35 Elliptical Trainer (2008 Model) The Sole Fitness E35 elliptical offers smooth, natural motion with a whisper-quiet drive system and 16 levels of resistance. The oversize foot pedals feature a 2-degree inward slope to help reduce ankle and knee stress. Hand grip and chest strap sensors help you monitor your heart rate while working out, and the easy-to-use electronic console with blue backlight LCD display allows you to track your progress.
Customer Review: Sole E35 Elliptical trainer
This elliptical gives an intense workout and is extremely low impact. After looking around at different ellipticals, I was impressed with the sturdiness, warranty, and customer reviews about the Sole brand.
It is a little tricky to put together and weighs over 130 lbs. so you might consider having it moved and put together for you. My husband was able to put it together in about 1 1/2 hours. I also recommend that you put it in the basement because it is so heavy and use Locktite for bolts when putting together.
I have only had it for a few weeks, but am enjoying working out more than I ever have.
Customer Review: Customer Service Lacking - 5 weeks no working out
5/20/08: The machine is good. After a few months of daily use (my husband and I both use it) it started to vibrate. We tried everything they suggested (lube, tightning screws, etc), called them back, they said they were going to order a part (without even diagnosing the machine). We called again today, and the part is backordered, then will be shipped to them, at which point they will ship to us. THEN we call and get someone out to look at it. This all seems backwards to me. We don’t even know if this part will fix the elliptical. We have been unable to work out now for two weeks; about to be three. I will update this review once the issue is resolved. Machine is good if it doesn’t break, however.

5/27/08 update: The tech came out today. The part they ordered IS NOT the part that broke. They have to order more parts. We have to wait another 5 - 10 business days for those to come in, then go through this process again. This will be 4 - 5 weeks of no working out. The machine is good. It’s the efficiency of the customer service that is poor.

6/5/08 update: The tech is coming back out on Friday to fix it. So Sole doesn’t actually do the repairs; it’s a local vendor that they contract with. So all of this is really Fitness of North Texas’ fault, but Sole should manage them better. We called Sole yesterday and they said the part had been received by Fitness of North Texas the day before. We called Fitness of N Tx, they denied having the part, then lied about when they got it, then finally said the earliest they could come out was Friday (tomorrow). Who knows when they would have called us to let us know the part was in if we hadn’t called them.

In summary… Sole’s great, the machine’s great, just hope that if it breaks, you get a good local vendor to fix it.

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Tags: exercise

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